How customer-centric businesses and digital connectivity will transform the industry

DIGILOGIC INSIGHTS are a series of articles highlightling key insights and takeaways from our DIGILOGIC podcast.

The interviewees come from various kinds of backgrounds in the context of entrepreneurship, innovation or smart logistics. With us they shared their individual stories of how they became entrepreneurs, which challenges they faced on their journey and which trends they expect to disrupt the African economy in the future.

This twelfth episode is based on the interview with Vikas Kumar, CEO of Zambia-based Mercury Express Logistics and The Tigmoo Group.

VIKAS KUMAR tells DIGILOGIC how investment in technology and excellent customer service are fundamental to successful business growth.

For more information, listen to the full podcast with Vikas.